DEPLOYMENT SERVICES

Zai Node’s expert deployment services

Process tens of billions of tokens daily across thousands of GPUs with our deployment options including public cloud, private cloud or on-prem.

Your workplace AI agents

Deployable on public, private clouds or on your premises with support from our experts, with access to our API.
At scale AI agents

To solve large scale use cases (e.g internal chat agent, trading agent, coding co-pilot).
Custom models

Including professional services for model customisation and training to tackle the most complex use cases.

In production deployments

Call centre agent for telco parts ordering & fulfillment

Before
Telco field technicians place >250 calls per day from all over Australia to third party logistics provider. Third party takes call, receives parts order and delivery address. Remote locations and many accents cause connectivity and interpretation challenges.
With Zai Node’s AI agent
Voice to text and voice to voice AI agent which now fully automates process. <5% of orders now require human intervention.
Deployed
Public cloud and private cloud.
Commodities trading AI agent

Before
Traders used fragmented data to make trading decisions … personal and company models, chat forums and mixed public/private datasets. Data could be missed or wrong resulting in bad trades.
Now with Zai Node’s agent
A centralised data lake auto pipes real time and historical data. Our agent uses a VLM and LLM to extract data from unstructured sources. The agent has created a “single source of truth” and makes probability recommendations and detects anomalies.
Deployment
On-prem and private cloud.
Workplace safety and security AI agent

Before
Injuries to people and property are a key risk of using forklifts and other loading equipment. Theft was also an issue for this warehousing client. 24/7 CCTV vision is available, as is vision from the on-board forklift cameras. However, it isn’t feasible to have humans reviewing footage 24/7.
With Zai Node’s safety and security AI agent
Zai Node developed an agent based on a vision model which consumed and processed all video content and notified staff immediately if there is a risk of injury to person or property (distance to danger), and if property is moved other than planned or allowed. This included training the agent which tyres were in use versus being moved for a client order vs theft.
Deployed
On device and private cloud.
IT Help Desk agent

Before
Sole IT help desk operator with partial outsourced MSP handing 30-50 tickets per day. Client used Slack, email and phone to lodge requests, and managed them through ServiceNow.
With Zai Node’s IT Help Desk agent
Agent developed to follow human playbook and FAQs, pulling answers from internal knowledge base, and routing tickets based on urgency, department and historical patterns. The agent also detected recurring issues and recommended long-term fixes. The agent reduced ticket volume, sped up resolution times, and let support staff focus on more strategic work.
Deployed
Public cloud.
HR and employee experience agent

Before
Organisation onboarding around 5 new employees per week and offboarding 2 per month. 50+ FAQs to HR team each week re HR policies, benefits and forms.
With Zai Node’s HR agent
Created an AI agent to streamline HR operations and deliver a more consistent employee experience, including: automated onboarding and offboarding, instant access to HR policies, forms, and benefit information, managing leave requests and approvals, and tailoring comms and resources to each employee’s role and location.
Deployed
Public cloud and private cloud.
Finance and accounting AI agent

Before
Finance team at listed company took two weeks to complete month end, consuming around 100 labour hours. KPI was one week turnaround time. Used combination of systems including Dynamics and Fathom.
With Zai Node’s Finance agent
The AI agent developed within Dynamics has helped automate invoice processing, expense approvals, vendor payments, forecasting, cashflows and budgeting.
Deployed
Private cloud.
Vehicle AI edge device

Before
Motor vehicles generate enormous amounts of data. Test vehicles process data from the engine as well as from every human interaction with the vehicle. This volume of data is difficult to process on-board and in real time.
With Zai Node’s automotive AI agent edge device
With two German automotive manufacturers, Zai Node has developed an AI edge device in vehicle and offline. It can process real time data immediately detecting anomalies, failures and specified performance deviations. There is also enhanced privacy by processing sensitive data directly on the device.
Deployed
On device and on premise.
Sales CRM agent

Before
All modern CRMs have AI features built in. However, sales people are often optimistic about their results, meaning the CRM is inaccurate and not updated. Our client’s CEO was frustrated by the missed targets and unexpected results.
Sales agent by Zai Node
We designed an agent which connects between the CRM and company wide email (Outlook) and chat applications (Teams). It automatically pipes communications and extracts key data from client sales comms, cross checking it against the CRM data and highlighting inconsistencies and red flags for the CXO, CFO and CEO.
The agent also helps update the CRM with call notes and opportunity changes. It allows authorised staff to query trends, misses and opportunities.
Deployed
Public cloud and private cloud.
Marketing approval agent

Before
Creative draft content and then reviewed by Marketing Managers, Brand Managers and Legal. There is scattered feedback and multiple rounds of rework causing missed deadlines and high costs.
After Zai Node Marketing AI agent
Zai Node developed an autonomous AI agent that proactively monitors content during creation. Using vision models and NLP to instantly verify images and copy. Only assets that meet high thresholds and high risk reach human sign-off.
Deployed
Public cloud.